Georgia-Pacific to Face Proposed Class Action Regarding PrimeTrim Home Exterior Trim

Georgia-Pacific LLC is facing a proposed class action lawsuit over its PrimeTrim home exterior trim. The Plaintiffs are represented by Jordan Lucas Chaikin of Parker Waichman LLP. The complaint was filed Wednesday in Florida federal court and alleges that Georgia-Pacific deceptively marketed its PrimeTrim product as being more durable than wood trim, but the exterior trim prematurely rots and causes structural damage.

In the lawsuit Plaintiffs James L. Mace and Marshall A. Reddy accuse Georgia-Pacific of deceiving homeowners by marketing PrimeTrim as free from the defects traditionally found in timber. The complaint also alleges the company offers a 30-year warranty meant to cover replacements and repairs, but does not follow through on what it guarantees, wrote. Continue reading Georgia-Pacific to Face Proposed Class Action Regarding PrimeTrim Home Exterior Trim

Top 10 Consumer Frauds of 2012

It’s Consumer Protection Week, and New York Attorney General Eric Schneiderman is doing his part by releasing the 10 most common consumer fraud complaints that reached his office in 2012:

1. Internet (privacy issues; spyware; consumer frauds) — 4,096
2. Credit (debt collection; credit card billing; debt settlement) — 3,167
3. Automobile (buying; leasing; repair; service contracts; rentals) — 2,950
4. Consumer-Related Services (security systems; restaurant/catering services; tech repairs; dating services) — 2,070
5. Landlord / Tenant (deposit releases; tenant-harassment) — 1,808
6. Mortgage (mortgage modifications; mortgage and loan broker fraud; foreclosures) — 1,511
7. Home Repair / Construction (home improvement services not delivered or done poorly) — 1,125
8. Retail Sales (any sale of goods; food; clothing; rent to own; wholesale clubs) — 974
9. Mail Order (purchases made online or from a catalog) — 868
10. Telecommunications (phone cards; cellular services; pay-per-call; slamming; cramming) — 805 Continue reading Top 10 Consumer Frauds of 2012

FTC Cautions Consumers About Mobile Payment Fraud

It has become a way of life for many people to make mobile payments, but consumer-protection authorities warn policies designed to help consumers dispute fraudulent charges and strengthen security are in much need of improvement.

In a report entitled “Paper, Plastic … or Mobile?” U.S. Federal Trade Commission (FTC) staffers lay out several concerns for consumers as well as retailers that are introducing mobile-payment options, both online and off. “For years, there has been growing anticipation about the use of mobile payments as a regular way for consumers to pay for goods and services. Recently, this anticipation has reached a fever pitch,” wrote the report’s authors. The report cites a 2011 KPMG International survey in which 83 percent of respondents said they expected a wide consumer adoption of mobile-option payment services by the year 2015, according to Continue reading FTC Cautions Consumers About Mobile Payment Fraud

Pella Architect Series Windows are Defective, Say Consumers

Consumers who purchased Pella Architect Series Windows are reporting that the product, which advertises “outstanding resistance to extreme weather, noise and intruders,” thanks to the windows’ “HurricaneShield ®” feature, is defective and actually costs them time and money due to the windows need for repair or replacement.

Pella claims the Architect Series Windows are protected from wind, water, and flying debris, and also claims their “EnduraGuard® triple wood protection” makes them resistant to moisture, decay, mold and mildew stains, and termite damage. Not so, say consumers, who insist Pella’s claims amount to false advertising. Continue reading Pella Architect Series Windows are Defective, Say Consumers

Costco Sued for Selling Diamond Engagement Rings Under Tiffany Name

The high-end jeweler, Tiffany, is suing discount retailer, Costco, for selling diamond engagement rings in its stores under the Tiffany name.

Tiffany filed the complaint on Valentine’s Day, February 14, in Federal District Court in Manhattan, after a shopper complained “that she was disappointed to observe that Costco was offering for sale what were promoted on in-store signs as Tiffany diamond engagement rings.” An investigation revealed that Costco sales associates referred to the rings as Tiffany, but did not market them as such online. Tiffany said in the complaint that it has never sold any of its fine jewelry through an off-price warehouse, nor would it ever, The New York Times reported. Continue reading Costco Sued for Selling Diamond Engagement Rings Under Tiffany Name